BECU Work From Home Program
Frequently Asked Questions
What types of equipment can I find on the store?
You can find ergonomic desks, chairs, keyboards, monitor arms, and more.
Do I need my manager’s Approval to purchase WFH equipment form the store?
Do I have to pay for shipping costs?
No. Free shipping directly to your home is included in the purchase price. Product will arrive in boxes unassembled.
Will I receive assembly instructions with unassembled packages?
In addition to the assembly instruction in the packages, the vendor will be posting videos to help you through the process in the coming weeks.
How will my order be shipped?
Smaller items will be shipped via FedEx to your home. For items larger than 48” or orders that contain multiple items, they will be shipped on a pallet that will be delivered to your home. Delivery drivers will not carry the pallet up stairs or into your home so please plan accordingly. Tracking information will be emailed to you once your product ships.
Will my packages come all together?
No, your order may arrive in separate packages on different days.
Can I return my order?
No. Returns generally are not allowed. Damaged or incorrect product will be replaced at no cost to you.
I live in Canada, is this program available to me?
Yes. All employees in the continental U.S. and Canada can order from this website. Your purchase will be processed in U.S. currency through our website and the amount will be converted to Canadian currency by your credit card processor. Please note that the shipping times noted on each item still apply, but your order may take longer than normal to receive due to customs delays.